Jul. 13

Air Transat Named World’s Best Leisure Airline!



Air Transat Named World’s Best Leisure Airline


The World Air­line Awards presents the pres­ti­gious award for World’s Best Leisure Air­line to Air Transat


Air Transat was named World’s Best Leisure Air­line at the Sky­trax annual World Air­line Awards, held on July 12, 2012 at the Farn­bor­ough Inter­na­tional Air­show, near London.


“We are very proud to receive this impor­tant dis­tinc­tion. The World Air­line Awards are the most pres­ti­gious an air­line can receive, and the fact that it rec­og­nizes Air Transat as the world’s lead­ing air­line in our cat­e­gory makes it that much more impor­tant,” com­mented Allen B. Gra­ham, Chief Exec­u­tive Offi­cer of Air Transat and Pres­i­dent of Transat Canada.


Dis­tinc­tions were based on a sur­vey mea­sur­ing the sat­is­fac­tion of more than 18 mil­lion cus­tomers. Con­ducted over a 10-month period, this sur­vey included over 200 air­lines that were rated on 38 dif­fer­ent aspects of the pas­sen­ger expe­ri­ence. The study ana­lyzed cus­tomer sat­is­fac­tion for the Air­line Pas­sen­ger Expe­ri­ence, from check-in to board­ing, onboard seat com­fort, cabin clean­li­ness, food and bev­er­ages, onboard enter­tain­ment, and ser­vice of staff.


“Fur­ther­more, we receive this award as we begin to refur­bish our cab­ins, which will guar­an­tee a con­sid­er­ably improved in-flight expe­ri­ence. Sat­is­fied pas­sen­gers haven’t seen any­thing yet,” added Allen B. Graham.


This cov­eted award hon­ours the excep­tional per­for­mance of Air Transat employ­ees through­out the Company’s 25 years of exis­tence. “This award crowns the con­tri­bu­tion of all our hard-working teams, who, over the years, have made secu­rity, on-time per­for­mance and qual­ity their pri­or­ity,” con­cluded Allen B. Graham.

In the past five years, Air Transat has gained other recog­ni­tions as a result of its numer­ous envi­ron­men­tal ini­tia­tives. In 2011, the Com­pany ranked first world­wide in the Atmos­fair Air­line Index envi­ron­men­tal per­for­mance indi­ca­tor, in the long-haul cat­e­gory. Air Transat also obtained the Plat­inum LEED-EB (exist­ing build­ing) cer­ti­fi­ca­tion for its head­quar­ters, located within the Montreal–Trudeau air­port site.

Air Transat was rec­og­nized as the Best Char­ter Air­line for the fifth con­sec­u­tive year at the Agents’ Choice Awards, which rep­re­sents the largest sam­pling of travel agents in Canada. The air­line also received the Fam­ily Friendly Air­line Award, which acknowl­edges car­ri­ers that pro­vide addi­tional ser­vices and extra com­fort to chil­dren and their parents.


About Air Transat


Air Transat is Canada’s lead­ing hol­i­day travel air­line. Every year, it car­ries some 3 mil­lion pas­sen­gers to nearly 60 des­ti­na­tions in 25 coun­tries aboard its fleet of Air­bus wide-body jets. The com­pany employs approx­i­mately 2,000 peo­ple. Air Transat is a busi­ness unit of Transat A.T. Inc., an inte­grated inter­na­tional tour oper­a­tor with more than 60 des­ti­na­tion coun­tries and that dis­trib­utes prod­ucts in over 50 countries.



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